In July 2008, ALCS successfully completed the implementation of CA Enterprise System Management solutions, at Credit du Maroc Head office, in Casablanca-Morocco. The project was managed by CA.

Bank Requirements
- A comprehensive management of the overall IT environment and 
  infrastructure, including applications, databases, workloads, servers 
  and networks
- Ensure reliability of the entire IT infrastructure environment and detect 
  problems before they impact critical business services
- Automate the day-to-day batch job scheduling for EOD (End of day) & 
  SOD (Start of Day) across the several software applications
- Improve overall operational efficiency by reducing down time and 
  response time for incidents impacting critical systems
- Reduce operational and business risks associated with system / 
  application outages by anticipating errors

Solution Description
The core of the solution is CA Unicenter NSM and AutoSys. Unicenter is a family of modular, integrated solutions, addressing today’s issues of managing complexity, maximizing IT staff productivity, and orchestrating the diverse resources of the enterprise IT investment.

Implementation Info
The implementation of the CA solution included 150 man days and covered the stages of the solution architecture specification, the training, the testing on a pilot system and the system go-live.
The challenge was to deal with an IT environment and application running on remote nodes and on different platforms including: Solaris Cluster, Solaris, IBM AIX, and Windows 2000/2003.

Around 1,200 jobs were scheduled to run in high availability mode and the system provided visualization into the batch flow and its real time status through a Web based interface.
The current status of the environment components is displayed on an Executive Dashboard, and complete service level reports are generated and addressed to the executive levels of the bank.
The go-live of the job scheduling process was very critical. Hence the system had to be well tested, free of error, highly performant, and ready before 8.30 am (the opening time of the 225 branches connected online to the head office).

Benefits
- A single integrated job scheduling system for all the applications
- A Centralized management and monitoring of all critical servers, 
  databases, applications and system components
- Early visibility of critical events via prompt automatic detection and 
  notification, before they become service-interrupting problems and
  alert notification via email
- Collection of performance metrics from the managed environment 
  (servers, networks, applications and databases), including real time as
  well as historical performance data to aid in business functions

About CA
CA (NYSE: CA), one of the world's largest information technology (IT) management software companies, unifies and simplifies the management of enterprise-wide IT. Founded in 1976, CA is headquartered in Islandia, N.Y., and serves customers in more than 140 countries.
For more information: www.ca.com 

About CA in the Middle East & Africa
Today CA has a direct presence in Bahrain, Kuwait, Lebanon, Qatar, Pakistan, Saudi Arabia, Turkey and the United Arab Emirates. With over 100 highly skilled professionals and a four language 24X7 customer and partner support center in the region, CA is able to help many large and small organizations to unify and simplify their IT environments securely to drive better business value.
For more information:  www.ca.com/arabworld

About Allied Computer Services (ALCS)
ALCS, part of ITG (Holding) group, provides implementation and support services for CA solutions.
In addition ALCS is a Microsoft Gold Certified Service Partner, and a maintenance and support center for a wide range of leading computer hardware brands and peripherals: HP, Toshiba, Stratus, Epson, Brother, Globalis, Olivetti, Cyberguard, etc...…ALCS has a long experience in System Software implementation and supports UNIX, Novell, Citrix, Symantec and other products. Finally, ALCS provides end-to-end Internet-related solutions and corresponding security services.
For more information: www.alcs.com.lb 

About Credit Du Maroc
Credit du Maroc affiliate of “Credit Agricole” group, headquartered in Casablanca, is one of the largest private sector banks in Morocco. The Bank at present has a network of over 225 branches spread across the country. All branches are linked on an online real-time basis. The Bank has made substantial efforts and investments in acquiring the best technology available internationally to build the infrastructure for a world-class bank.
For more information: www.cdm.co.ma