It is my pleasure to welcome you to ITG’s new website which has been carefully designed to serve you in the best possible way.
Navigating through our website, you will be able to find your way through our diversified group and its many affiliates, check the different services that ITG can offer, and be able to reach the information you are looking for from different perspectives.
We have strived to ensure that this website reflects an image of our group corporate culture, whereby our customer comes first and our team of professionals represents our most valuable asset. Providing you with easy to reach and clear information is the first step to assist you in finding the solutions you are looking for. This website is the entry door to reach out to our empowered colleagues who will support you in addressing your needs. This website also offers you access to the world leading technology vendors that we partner with, in order to stay up to date with the technological innovations, allowing us to always serve you better.
We live in a changing world where technology is the main driver of such change. Being a technology services group, ITG has to always nurture within its corporate culture the spirit of fast adaptation to change. It is with this spirit that we chose to release this new website, making it, user friendly, extremely interactive, rich with social media and featuring continuously updated information. By doing so, we trust that we are also opening doors for our customers to adapt to change and be leaders in their own industries.
Finally, I am proud to say that not many companies in our industry can offer and support ‘under the same rooftop’ the wide breadth of solutions that you can see on this website, just one click away.
Thank you for taking the time to visit our website and I wholeheartedly welcome any feedback you may have.
Claude J. Bahsali
Chairman & CEO
“I would like to take this opportunity to thank Midware for their continuous support, follow-up and professionalism. The team answered all our queries and met the tight deadlines that we were bound with. I hope we will continue this fruitful professional collaboration for the many years to come”
Mr. Ramzi Asbahan, Procurement Manager, Société Générale d'Entreprises Touristiques sal (IT Infrastructure Project, by Midware Data Systems)
“Congratulations and thank you for the efforts and contribution of everyone, in defining a comprehensive solution covering Addmind IT & Office requirements”
Mr. Charlie Hajj, IT Manager, Addmind (IT Infrastructure & Office Solutions Project, by Midware Data Systems, ALCS, MPS & Syspro)
“Patchi Group adopted Microsoft CRM online to maintain our important business relationships and to focus on critical business areas where building a good customer relationship is essential: Sales, Service, and Marketing. With Microsoft CRM Online, we can increase efficiency, cut costs, and boost profits by automating key business processes, and it is natively integrated with the Microsoft Office productivity applications. It resides in the Cloud, removing the need for hardware and in-house IT maintenance services. In addition our data is safe, and backups are performed automatically. Our selection of IT & Beyond, as a partner, was based on their wide knowledge of Microsoft products and especially CRM Online, and they showed a great capability of delivering all requests with good understanding of Patchi’s business process.”
Mr. Rony Kadissi, IT Manager, Patchi (Microsoft CRM Solution Project, by IT & Beyond)
“DxCare was unanimously selected as the most adequate Electronic Medical Record solution for Labib Medical Center: it is comprehensive, highly user friendly and flexible. We are confident it will allow us to optimize delivery of care and maximize patient safety”
Dr. Labib Abouzahr, Cardio Thoracic Surgeon and CEO, Labib Medical Center (Electronic Medical Records Solution Project, by IT & Beyond)
“A very professional team, from contractor “Potel” to supplier “Schneider” and of course the technology partner “MPS”, a key player that showed great flexibility and dynamism and was the right choice for this complex and hard implementation”
Mr. Shady Matta, Head of Infrastructure and Security Section - Engineering & Logistics Department, Fransabank (Data Center Project, by MPS)
“Babel and IT & Beyond, have together managed to give the CRM systems a quantum leap by tailoring a unique system capable of following up with guests through their entire journey, understanding their preferences, anticipating their requests, and also taking their feedbacks for brand improvement. This system has transformed our previously installed culture of hospitality from an excel sheet to a detailed system. Today, we are able to understand the guest, propose his preferred items, book his preferred table, call for feedback, channel the feedback proposed for improvement… This system has not only made the interaction easier and the knowledge reachable, but was reflected on the guest journey who admired the enhanced performance as we were able to exceed their expectations”
Mr. Nassim Gharzeddine, CRM Manager, Afkar Holding (CRM Solution Project, by IT & Beyond)
“ECOsys worked hard before the project to come up with a solution that met our requirements. FDC, as part of its sustainability strategy, specifically on the environmental side, was keen to have a Photovoltaic system as a showcase for renewable energy technologies. We were pleased that ECOsys helped us design & implement the solution. The team was professional, efficient and helpful throughout the lifecycle of the project. During installation, they did not interrupt our businesses and their health & safety practices were spot on. I would be more than happy to work with ECOsys again on our upcoming project.”
Mr. Ali Harkous, Facilities & Procurement Management, Food & drug Corporation (Solar Photovoltaic Project, by ECOsys)