Telco operators are facing today big challenges: To aim for cost efficient, profitable operations and broader public service values focused on the provision of economical, reliable and widely accessible services. In order to be competitive a Telco company must be able to leverage its technological capabilities to the maximum, and needs to rely on a robust Operational & Business Support Systems (OSS/BSS) infrastructure, handling its complex operations and allowing it to introduce new products to the market in days, while increasing revenues.
ITG offering to the Telco sector includes specialized solutions form world renowned suppliers, helping to manage the end-to-end service quality, overcome the billing process complexity, retain a large customer base, while maximizing revenue opportunities.
Our team combines detailed product knowledge, experience in the Telco industry, as well as skills in the consulting and implementation services including: Requirements analysis, system specification, hardware sizing, interfaces design, optimization and tuning, data migration, test analysis and customer support. Their expertise is built around the functionality of the solutions we propose.
OSS / BSS Solutions
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Billing, Charging, Customer Care
- Convergent billing
- Customer management
- Commerce engine (real-time charging solution)
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Mediation & Activation
- Convergent mediation
- Service activation
- Active mediation
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Interconnect & Wholesale Management
- Interconnect billing
- Optimized routing & trading
- Interconnect content partner management
- Interconnect roaming
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Revenue Assurance
- Detection & control of fraudulent activities
- Revenues recovery
- Fraud Management
Telecommunication Solutions
In addition to the above, our team has an in depth knowledge in designing and implementing complex telecom solutions like voice PBX, IVR, Call centers and recording.
More on our Telecommunication solutions
DC Telco Power Solutions
Our expertise also covers the area of DC power solutions addressed to the Telco sector, from leading vendors, combining DC electronics with industrial batteries for reserve power. We provide Turnkey solutions from project study and design to implementation and support.
