ITG Holding | Subsidiaries

Hospitality Solutions

squirrel-hospitalitysolutions(Hospitality Solutions)

RESTAURANT MANAGEMENT SOLUTION - A leading provider of innovative technology solutions for the hospitality market: Restaurants, hotels, cafes and clubs. Squirrel was the first to introduce the touch-screen technology to the foodservice industry and revolutionized the way restaurants are run. With an installed base of nearly 50,000 Point Of Sale workstations, the user gains the wealth and knowledge of thousands restaurateurs.

protel-hospitalitysolutions(Hospitality Solutions)

HOTEL MANAGEMENT SYSTEMS - protel offers the complete range of technology solutions and services exclusively to the hotel industry covering the requirements of every market segment from small individual hotels to multinational hotel groups. protel systems are cost-effective tools that enable central collecting, integrating and multiple utilizing of all data: Reception and reservation, restaurant and banquet, sales and marketing merge to a smoothly cooperating entity. By optimizing costs, turnover and profit, hotels gain a clear competitive advantage.

retailpro-hospitalitysolutions(Hospitality Solutions)

RETAIL MANAGEMENT SOLUTIONS - To help retail businesses around the world run more profitably and achieve impressive returns on their technology investments. The software is an integrated system for POS & store operations, merchandising, planning & business intelligence, and customer management / CRM. Every day more than 35,000 stores in over 73 countries rely on Retail Pro to handle their operations. Retail Pro includes the flexibility to meet your business needs, grow as you grow, and run the business your way.

Higher Education Solutions

sungard-businessapplications(Business Applications)

UNIFIED DIGITAL CAMPUS (UDC) - From the largest company providing higher education-focused solutions and services, POWER CAMPUS UDC helps institutions bring together people, processes, and technology to measurably improve performance. Built on Microsoft technologies and integrated with Microsoft Dynamics GP, Power CAMPUS UDC can help your institutions meet growing demands for improved accountability, performance and productivity. By automating core processes and improving interactions for everyone across your campus, the solution will help your institutions deliver the kind of learning experience that transform lives.

SO-HE-MS GP

MICROSOFT DYNAMICS GP: BUSINESS & FINANCIAL SOFTWARE SOLUTION - A suite of Business Software offering a fully integrated range of financial, distribution, purchasing, sales and marketing, services and support, manufacturing, project accounting and e-business applications, to give your company control over your most important assets and business processes.

SO-HE-MenaItech

HUMAN RESOURCES MANAGEMENT - MenaITech is the first software company in the Arab region specialized in the development of Human Capital solutions to top public and private companies of various countries operating in the Middle East & North Africa. The solution is designed on the latest HR functional requirements & collaboration concepts. It helps HR professionals achieve many of their goals of: Improved efficiency, employee & management productivity, training & growth, HR costs control & increased employee satisfaction. The solution also includes a sophisticated, customizable payroll system as well as an employee self services module.

Consultancy

consultancy-services(Consultancy)

CONSULTANCY – A secure and reliable IT foundation is critical to your business, so whether you need assistance in your IT related decisions or want to explore solutions and alternatives (whether in the area of hardware or software solutions), we can assist you in your choices.

IT ENVIRONMENT ASSESSMENT: To give you a clear visibility on your current IT infrastructure & solutions, compared to the industry standards, best practices and your short term and long term IT and business objectives.

STRATEGY ELABORATION: Elaborate an “in-line-with-your-business” strategy to take your IT environment smoothly through the different phases needed to bring it to where your vision sets.

SOLUTIONS EXPLORATION & SELECTION: Discover the various industry concepts, standards and best practices, to help you gain a global picture of what you could achieve today and in the future.

Implementation

Softwaresolutions (Implementation Services)

SOFTWARE SOLUTIONS Implementation - Our staff has been involved in the implementation of a large number of turnkey solutions. Our ability to positively and successfully perform, in the context of large projects, is based on a proven track record and a long experience in handling all the needed aspects of an implementation, that range from accurate planning and project management, to deep technical know-how and effective team work.

The services that we provide vary depending on the offered product or solution. They include the following:

PROJECT MANAGEMENT: Our professionals combine their extensive experience and business knowledge to effectively manage projects
REQUIREMENTS GATHERING and ANALYSIS
INSTALLATION and CONFIGURATION
Customized TRAINING applicable to your business and special setup
BUSINESS & PRODUCT CONSULTANCY to propose the best way to map your business process to our solution and address your business needs
SOFTWARE CUSTOMISATION and DEVELOPMENT to address your specific requirements and the local regulations
INTEGRATION of our solutions within your existing business and technical environment: Hardware, system software and software applications
Automation of DATA MIGRATION from your legacy systems
Assistance in TESTING of the solutions in your business environment

Support & Maintenance

support-maintenance(Support & Maintenance)

SUPPORT & MAINTENANCE - Trained and certified technical support professionals with strong IT background, deep business experience and hands-on product expertise to make sure your infrastructure keeps on running smoothly:

SERVICE CENTER: Elite technical team to provide break and fix support to minimize downtime as per the service level agreement as mutually agreed upon

MAINTENANCE PLAN: Short or long term agreements to maintain your infrastructure over time as per the service levels that best suit your needs