Banking Solutions Expertise

Information Technology is for Banks an important driver for growth and is essential to develop new products and services, and to attract and retain new customers. We at MDSL have developed expertise in providing and implementing specialized software solutions to banks, from world leading vendors, helping them address their needs. We offer the right mix of IT and banking expertise.

Our service professionals have been delivering for years, successful implementations to banks in the Middle East region. We understand the banking business from an IT perspective, we master the IT solutions that we propose and we have the technical know-how to deploy such solutions in accordance with the banks’ requirements.

We have worked with banks in different countries, with different local requirements and we customized our solutions and services accordingly. Thus our team developed an important knowledge base which makes it more flexible and quick to respond to the banks IT and functional demands.

Our expertise is built around the functionality of the software solutions we actively promote and covers the areas of Core Banking as well as EFT (Electronic Fund Transfer) and Payments.

Core Banking

• Core Banking: Head Office and Branch automation
• Assets & Liability management
• Enterprise Risk management
• Basel II
• Economic Capital
• Limit & Collateral management
• Market Risk
• Operational Risk (Loss data event, RCSA….)
• Credit Risk (Customer spreading & credit portfolio analysis)
• Corporate and Retail Lending (Home, auto, education, corporate loans, leasing …)

EFT and Payments

• Credit and debit processing switch
• Management of ATM and POS networks
• Switch monitoring
• Card management
• Fraud management
• Transaction inquiry, settlement and card scheme exception management (for Visa® and MasterCard®)
• Identity token management
• Simulation of EFT terminals (ATMs/POS) or any component of the network

Telco Solutions Expertise

Telco operators are facing today big challenges: To aim for cost efficient, profitable operations and broader public service values focused on the provision of economical, reliable and widely accessible services. In order to be competitive a Telco company must be able to leverage its technological capabilities to the maximum, and needs to rely on a robust Operational & Business Support Systems (OSS/BSS) infrastructure, handling its complex operations and allowing it to introduce new products to the market in days, while increasing revenues.

MDSL offering to the Telco sector includes specialized solutions form world renowned suppliers, helping to manage the end-to-end service quality, overcome the billing process complexity, retain a large customer base, while maximizing revenue opportunities

Our team combines detailed product knowledge, experience in the Telco industry, as well as skills in the consulting and implementation services including: Requirements analysis, system specification, hardware sizing, interfaces design, optimization and tuning, data migration, test analysis and customer support. Their expertise is built around the functionality of the solutions we propose.

OSS / BSS Solutions

• Billing, Charging, Customer Care
  • Convergent billing
  • Customer management
  • Commerce engine (real-time charging solution)
• Mediation & Activation
  • Convergent mediation
  • Service activation
  • Active mediation
• Interconnect & Wholesale Management
  • Interconnect billing  
  • Optimized routing & trading  
  • Interconnect content partner management
  • Interconnect roaming
• Revenue Assurance
  • Detection & control of fraudulent activities
  • Revenues recovery
• Fraud Management

Enterprise Business Software Expertise

In addition to its vertical market specialization, MDSL also developed expertise in the implementation of enterprise software solutions addressed to various industry sectors, including:

• Enterprise Content Management: From document and email management and archiving, to  business process management (BPM) and workflow
• Corporate Governance: Management of holdings and subsidiaries structure
• Business Analytics Framework to support the enterprise management decisions