TeleSupport International (TSI), an ITG company, is a Global Business Process Outsourcing Service Provider offering customer experience management, back office services, inside sales channel management and digital services.
We provide top notch outsourcing and contact center services to organizations from various industry sectors, mainly Banking & Insurance, Telco & ISPs, Distribution & Retail, Information Technology, White goods, Automotive, NGO, Health care, Travel & Hospitality, E-commerce, Real Estate...among others in the Middle East, Africa, Europe & USA.
We handle all your contact center needs and let you focus on your business, using the latest call center technology. Our team is trained to meet your requirements, and our processes and systems are refined by our long experience.
We process your inbound and outbound calls, handle your customer care service, and interact with your clients to provide information about your organization, your products and services. We help you gain new customers through telemarketing and market research services.
We can also be your IT help desk support arm, address your customers IT issues and troubleshoot common problems. Finally, our agents are trained to handle the collection of your company debts and invoices. Our services range from delivering the invoice, to calling, following up and collecting the money.