TeleSupport International (TSI), an ITG company, provides contact center services to organizations from various industry sectors such as Banking, Telco, Distribution, Information Technology, Insurance, and Internet Service Providers (ISP).
We handle all your contact center needs and let you focus on your business, using our call center technology. Our team is trained to meet your requirements, and our processes and systems are refined by our long experience.
We process your inbound and outbound calls, handle your customer care service, and interact with your clients to provide information about your organization, your products and services. We can help you gain news customers through telemarketing and market research services.
We can also be your IT help desk support arm, and address your customers IT issues and troubleshoot common problems. Finally our agents are trained to handle the collection of your company debts and invoices. Our services ranges from delivering the invoice, to calling, following up and collecting the money.