Take CRM to a whole new level.
Build your processes around your customers, and organize and automate business processes that nurture customer relationships and satisfaction across all interactions—marketing, sales, and customer service.
Help your business centralize, manage, and share customer information and interaction, automate sales, marketing and customer service & support, and handle social engagement.
Enhance your sales and service team relationship with yours customers, and let everyone in the company have the full picture of what your customers want and need. Leverage industry-specific best practices for competitive advantage, improved customer experience, and lower TCO.
SALES - Create more opportunities for your sales force
Provide your sales team with the tools and the relevant information needed to track opportunities, analyze data, and make sales faster, and close more deals. Give sales management real-time insight into pipeline opportunities and sales numbers, and an efficient mean to manage sales team on the go. Stay connected to your customers anytime, anywhere.
The capabilities of the CRM solution automate your sales processes to boost productivity, allow you to gain in-depth customer insight, streamline sales cycles, optimize sales performance with powerful analytics, and reduce costs.
SERVICE - Care everywhere
Every interaction matters in customer service. Earn loyalty, empower agents, and stay agile with a single, unified customer experience, and an integrated customer service approach. The CRM solution gives the right platform to bring flexibility to customer service operation, and to make it easy to serve customers more efficiently through self-service content and online chat.
MARKETING - Modern & smart marketing
Build your brand with user-friendly capabilities, to create unified messaging experiences, and deliver the right message to the right person at the right time, through a range of communication channels.
Target the right prospects turning them into committed clients, bringing more sales and more revenues.
SOCIAL – The power of social media for everyone
People are sharing more than ever before; give them the tool to help your business be strategic in the social media world. Fuel your CRM with targeted and effective content, better service, and real-time collaboration. By delivering proactive social customer service, you build stronger customer bonds.